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Festevia Ltd is a company Registered in England & Wales Company No: 11927462

©2020 Created by KATE BIRCH at WEBWORKS STUDIO for FeStevia.

  CUSTOMER CARE  
PRIVACY POLICY

This is the Privacy Policy for FeStevia

WHO ARE WE?

Our website address is www.festevia.co.uk

WHAT PERSONAL INFORMATION DO WE COLLECT?

SUBSCRIPTION/CONTACT FORMS

When you contact us via the forms available on the site we will collect all the data shown in the form.

If you submit the forms shown on this website you are agreeing to be contacted by Festevia in relation to the information you have requested. We shall, from time to time, also use your contact details to keep you up to date with any promotions, events or product launches or any other news that we think may be relevant to you as a customer. Your information shall not be passed to third parties.

PAYMENT & DELIVERY DETAILS 

PAYMENT

If you make a purchase on our website, your card payment details are not held by us. Payments are processed by our third-party payment processors, who specialize in the secure online capture and processing of credit/debit card payments.

By providing us with this information, you expressly consent to our use of the personal information you have entered in accordance with this Privacy Policy.

DELIVERY DETAILS

In order for us to be able to deliver the goods that you have ordered from this site we will need to collect a name, address, telephone numbers and email address and any other information that you provide. This information is held securely on the servers that host this site and shall not be shared with third parties.

COOKIES

Cookies are small pieces of data stored on your browser and are used to keep track of your movements and actions on this site. 

THERE ARE TWO TYPES OF COOKIES:

​Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
 

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.

These are the cookies used by our website:

SV Session cookie - this is a persistent cookie and is used to identify unique visitors and tracks a visitor's session on a site

HS cookie - this is a session cookie and is used for security

XSRF-TOKEN cookie - this is a session cookie and is used for security

SM Session - this is a persistent cookie (2 weeks) and will identify members that are logged into the site

TS xxxxxxxx (where x is replaced with a random series of numbers and letters) - this is a session cookie and is used for security

TS xxxxxxxx_d (where x is replaced by a random series of numbers and letters) - this is a session cookie and is used for security

RequestID - this is a session cookie and tracks visitor behaviour and measures site performance

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.You do this through your browser settings.

Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. 

CONTACT

​Please contact Inbal Yohanan Halpert via email: info@festevia.co.uk should you want to know more about this policy, want to request a copy of your data, or have your data deleted. I will be happy to assist you.

 

WHOLESALE INQUIRIES

If you are interested in stocking FeStevia products please contact Inbal@festevia.co.uk for more information. Thank you

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL